AML/CTF & KYC Policy

The policy of Cryptomat.cc (hereinafter referred to as the “Service”) in the field of anti-money laundering and customer identification (AML/KYC) is aimed at reducing the risks associated with the involvement of the Service in illegal activities.

Local and international regulations require the Service to implement effective mechanisms and procedures to combat money laundering, terrorist financing, human and drug trafficking, the proliferation of weapons of mass destruction, corruption and bribery, as well as to take measures to detect suspicious user activity.

AML (Anti-Money Laundering) is a measure aimed at preventing the laundering of funds obtained by illegal means.

CTF (Counter-Terrorism Financing) are measures aimed at combating the financing of terrorism.

KYC (Know Your Customer) is the process of identifying a customer.

INTRODUCTION

Our Service strives to protect users from fraud in the cryptocurrency space. Some crypto assets can be used for illegal purposes. To prevent such cases, the Service implements customer verification procedures and ensures the security of financial transactions. One important tool is the AML/KYC system, which allows us to confirm that a user is a law-abiding citizen or organization.

The Service uses a risk assessment system to detect suspicious transactions. If a transaction raises concerns, it is suspended and the User is asked to complete the AML/KYC procedure. For security reasons, the Service does not disclose the exact criteria of its system, but it has proven to be an effective tool in the fight against money laundering and fraud.

The Service has the right to apply the AML/KYC procedure to certain users, addresses, and transactions with crypto assets. This decision is made based on internal policy and is aimed at preventing the Service from becoming involved in illegal activities.

The Service may also appoint third-party service providers to perform the AML/KYC procedure. All such providers are required to strictly comply with our Privacy Policy.

Information collected as part of the AML/KYC procedure may be transferred to the competent authorities upon lawful request.

The Service will not work with individuals or organizations that are suspected of or have links to money laundering or other illegal activities.

AML/KYC PROCEDURE

The AML/KYC procedure may be applied to owners of crypto assets that the system identifies as suspicious. In this case, the Service will contact the User via the email address specified in the account.

The procedure includes verification of the user's identity by means of:

A photo of an identity document valid in the country of residence.
Other documents that may be required to confirm identity.

When processing documentation, the Service takes all necessary measures to detect forged documents and reserves the right to investigate suspicious transactions and users.

After successful completion of the AML/KYC procedure, the transaction will be executed.

Refunds are only possible after all verification procedures have been completed and the incident has been reviewed by the regulator. In case of refusal to verify or detection of a violation, the Service has the right to suspend the user's account and blacklist their address.

By using the Service, the user automatically agrees to undergo AML verification of all transactions.

The Service may request user identification if the online wallet address is associated with any of the following sources of funds:

Illegal Service
Mixing Service
Fraudulent Exchange
Darknet Marketplace
Darknet Service
Ransom
Scam
Stolen Coins
Terrorism Financing
Sanctions
Illicit Actor/Organization
High-Risk Jurisdiction
Gambling
Fraud Shop
Enforcement action
Child Exploitation
Sanctioned services such as Garantex, CommEx, TornadoCash, Payeer and others

If AML transactions exceed 50, the Service applies an identification procedure and may request additional documents.

Funds can only be refunded after successful completion of the identification procedure and review of the incident by the regulator. In case of violation of the terms and conditions, the Service will retain a penalty of 5% of the transaction amount (but not more than $100) to cover the costs of the AML check and the Payment System's commission. The refund process is carried out within 72 hours, unless the funds are blocked by the Payment System. Verification may take up to 30 days.

In case of refusal to verify, the Service has the right to retain a penalty of 30% of the exchange amount. If the funds are blocked by the Payment System or other external services, a refund or exchange without verification is not possible.

The Service also has the right to block funds until the user's identity verification is complete.

LEGAL DISCLAIMER

The Service continues to update its AML/KYC procedures and will provide users with up-to-date information via email and other available channels, including updates on the website.

AML / CTF & KYC